We always ask
ourselves, how can we make things easier? It is only natural for us to think
like this way since most of us don’t want to take an extra effort on something
that can be done on an easier way. This also relates to our shopping
activities. Although most of us are excited when shopping, some of us don’t
like going through the hardships when going to traditional malls. Facing heavy
traffic jam is one thing to consider. What makes it worse is when you finally
arrived at the mall only to realize the place is so crowded, probably because
there is a mall-wide sale.
Is it OK for
local customers to choose online shopping over the conventional offline
shopping? If this question were asked to the people then their answers would
normally be NO. Customers always consider credibility if ever they will be
shopping on an online mall.
Scams and frauds
in online usually happens, which leads online customers to not rely on online
shopping at all. Since the majority of the population don't have their own
credit cards, online shopping is even hard for most people. It's no surprise
that a lot of the first time customers ask themselves a lot of question before
proceeding on their online shopping. It's automatic for online stores to have a
secured line for their online credit card transactions. These are actually
factors that customers usually refer to when deciding where to shop.
The online
shopping pace quickly changed when online malls like Lazada arrived in the
country last year. Once the Philippines’ Online Shopping Mall arrived in the
country they have a solution on how they will the local Ecommerce grow in the
country. They offered an alternative payment method that will allow them
penetrate the Ecommerce industry. This was called Cash on Delivery or C.O.D.
payment method. This online setup allows customers to trust them and feel
secured right away. No longer will customers be required to submit their credit
card details and can try their service without having to risk their end.
How will this
help customers make their shopping easier? They can select from the huge
selection of their website. Customers don't need to worry that they need to pay
upfront once they know what to buy on the website. For customers who opted for
Cash on Delivery as their payment method, they will only need to fill a few
details before their orders are processed without spending a single dime
upfront. All the customers need to do is relax until their order arrives at
their home, which usually takes about two to five days.
Local online
customers will only be required to pay cash once they deliver their order and
handed over the ordered items to them. If orders exceed one thousand pesos,
customers won't have to pay for the delivery fee. This is a great security for
customers since they get to keep their money up until their orders arrived at
their doorstep. Seeing customers having an advantage over online stores is very
unusual when you come to think of it.
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