It took a while
before Ecommerce finally arrived in Asia. For most part, it was only operating
in Europe and USA. I’m not exactly stating that there was no Ecommerce at all
in Asia. I’m simply implying to the fact that its operation in Asia compared to
those countries were far apart before. Ecommerce in South East Asia is actually
a very challenging online business to crack during the mid 2000 for any
investors. Most of the market share is still unable to pay online at that time
in South East Asia. Only a few of them own a credit card.
For the credit
card owners, not all of them will consider online payment and online shopping
because of the concerns about fraud. Since the online market in South East Asia
is aware of the scams and frauds that is why they are very hesitant to try
online transactions. People can easily find offline businesses more credible
than online businesses. In offline business, deals are usually done
face-to-face that's why we think it's safer. But some of us are overlooking the
other online stores who offer better discounts than traditional online stores.
Online business
usually offers the better deals since they offer lower pricing compared to
offline malls. Moreover, discounts and promos are easily offered by online
malls to make them more enticing. This is actually an obvious tactic that they
needed to do in order to lure customers to online shopping. Online Malls like Lazada, ventures
available in other countries of South East Asia, is a good example. In our
country, they are one of the first to offer the biggest selections that we only
see on traditional malls.
Their
introduction of Cash on Delivery as an alternative payment method was the first
time offered by an online store. This paved way for them to become one of the
key players in the online shopping industry. It's actually impressive to know
that they only existed for a year and already achieve so much. Their
competitors were launched only after the Philippines’ Online Shopping Mall was
launched in the country early last year. It's a proof that it opened the eyes
of local businessmen about the potential of Ecommerce in the Philippines. We
can only become spectators as online shopping takes off in the coming years.
With their
overall service experience to their customers, they won the hearts of the local
online audience. With the availability of C.O.D., customers who can't via
credit card or online can now be customers as well. This eventually multiplied
the numbers of their market since almost everyone can now become their customers.
It doesn't end there; they even offer free delivery as long as the transaction
value exceeds one thousand pesos. Once a transaction goes above the one
thousand mark, they will shoulder the shipment fee. It's is much easier for
them to convince customers to choose online shopping rather than offline
shopping since they can combine Cash on Delivery or C.O.D. and Free Delivery.
No comments:
Post a Comment