During the early years, investing on an Ecommerce industry
business was really challenging to anyone in South East Asia. A lot of
Ecommerce companies have launched their business in the era but failed to
thrive. If you ask me, it was just wrong timing on their end since the online
population was not yet ready at that time. The majority of the market audience
who can pay through online at that time was really low. Most of the people
don't have a credit card. For the few of them can avail online payment via
credit card, not every one of them considers online transaction even. Since
online frauds and scams happen regularly, the reactions are actually expected.
It doesn't help that customers are used to traditional offline businesses since
they are more credible than online businesses. Logically, we have a perception
that if we deal face to face we are much safer, which is how offline business
is setup.
However, we are overlooking the legit online businesses who
offer better prices compared to offline. Unlike traditional offline malls that
pay rental fee on their store location, online malls can offer better deals and
lower discounted price of their items. Discounts and promos are regularly
offered by online stores making them a more enticing option. They really need
to offer it to get noticed by the customers and try online shopping as an
alternative. Online stores like the Lazada Venture which is
also available in other countries in South East Asia. In the Philippines, they
are actually one of the key online shopping malls that offer huge selections
that is similar to a department store. They introduced Cash on Delivery which
was offer for the first time by an online store. It helped them reach whatever
they are reaching now in the local Ecommerce industry. They recently celebrated
their first year last April and are already achieving milestones that no other
online store achieved at very short span. A lot of the competitors only
launched after they showed up on the online radar last year. It clearly shows
that Filipino businessmen are now open to the fact Ecommerce has a future in
the country. We can only watch as online shopping takes off in the coming
years.
From the online store point of view, they successfully
captured the online market's taste. Since Cash on Delivery is available, they
were able to tap the untapped market by other online stores. Now that customers
can pay in cash, the usual online audience increases significantly. To top that
of, they even offer free delivery as long as the transaction value exceeds one
thousand pesos. The shipment fee will be waived if it goes beyond one thousand
marks. Now that they can offer Cash on Delivery and Free Delivery, it can
easily convince any customer to try online shopping over offline shopping. It’s
actually the reason why online shopping is now rising in the country in my own
opinion.
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