Wednesday, April 24, 2013

Lazada: Online Shopping that is Fast and Reliable


When it comes to shopping online, people have a lot of doubts as to the reliability of the service. This is understandable since it is very hard to trust a shop that you never get to see with your eyes and get an item that you never had the chance to hold in your hands. However, online shopping is slowly becoming the norm nowadays and I think this fear has more to do with the shift in shopping paradigms more than anything else. I experienced this first hand when I was looking to purchase a smartphone a few weeks back at Lazada.

Just for the record, this isn't my first time buying an item online; I've bought quite a lot of small items here and there from other online retailers so I can confidently say that I'm not a total newbie when it comes to purchasing online. However, I haven't really bought anything that can be considered very expensive. I have experienced some delays and problems with my other purchases from other retailers so I was a bit apprehensive in buying something like a smartphone online. Unfortunately, I neither had the time nor patience to actually go out and look for one at the malls so I decided to take the plunge and order one online.

Since I was paying big money for this purchase, I just wouldn't trust any run-of-the-mill online retailer; I was looking for something more secure and trustworthy with a good track record. After deciding to buy a Note II, I looked up the online stores in the Philippines that carry the device. I decided to go with the company that looked the most trustworthy and professional and ended up at Lazada Online Store.

Just looking at their website, I can already tell that this is different compared to other online retailers. For starters, they have their own website and not just a Facebook or Multiply page. They will also allow you to create an account wherein your purchases will be stored to your cart. Just like Amazon or e-bay, I thought. Upon closer inspection, I found out that the website is actually run by a foreign company called Rocket Internet and already has an international presence. If they are good enough to expand to other countries, they must be doing something good right?

I held my breath and closed my eyes as I clicked that confirmation button for my order and prayed that I didn't make any mistakes. I guess all of that sleuthing and detective work paid off as the delivery from the Philippines' Online Shopping Mall came without a hitch. It was actually more than I expected, not only did they deliver at a timely manner, but it was actually free! Would you look at that, they actually have free delivery available to a lot of different addresses in the country.

So how was my purchase, you may ask? Truth be told, it was the best purchase I ever had, online or otherwise! Moreover, I wasn't really scared if the item had faults since it can be returned within 7 days. Of course, I never really needed to use that option; weeks after my purchase and I am currently typing this on my Note II that I bought from Lazada Philippines.     

1 comment:

  1. To test out if an online store is a reliable/trustworthy one, what I do is I order a cheap item first. If all's well, I go ahead and purchase the things I wanted in the first place.

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