Monday, April 29, 2013

Lazada Online Shop: My go-to online shopping mall

It’s only natural for anyone to think of websites when someone speaks about Internet. To me it’s like a marriage: when one upgrades, the other should follow. As Internet evolved in faster data upload and download access, websites became more and more sophisticated. It has become more intuitive than the past generation of websites where it is just heavily loaded with just pure text. This upgrade of Internet and website also influenced us indirectly.

Online usage has become part of our lifestyle nowadays. Gone are the days when connecting to the Internet is just a luxury or option. The demand for it has grown significantly. Most of our usual offline activities can now be done online as well. We can even shop now online. No need to go to traditional malls and waste energy, time and money. Actually, online shopping has just begun to expand in the country last year. A year before that, online shopping was never an option in the Philippines. The Ecommerce industry in general was struggling to grow compared to other countries outside of Asia.

It all started when Lazada online mall was launched in the country. It’s a venture powered by Rocket Internet, which is also available in countries like Thailand, Indonesia, Vietnam and Malaysia. South East Asia is actually a perfect target for putting up an online business since the competition is still low. However, the market was very thin as well. So in order for them to make an impact, they needed to offer something that will allow them to tap all the untapped market in Asia. Since Asia is know for having a low percentage of credit card owner. It is highly unlikely that many of the locals will be able to buy online in a conventional way, which is either credit card or Paypal account. So what they did is they offered Cash on Delivery or C.O.D. to all of their customers. It allows any customers to order anything in the website and pay in cash only after their order package is delivered at their doorstep. Although, used successfully in other industries. It was the first to be applied on an Ecommerce business.

The risks of the business owners were really high, but the reward is also enormous that it is worth the risk. Good thing that their gamble paid off. Since LazadaPH was launched across South East Asia, numerous big investors already invested in the business. They had just entered their first year last April 2013. Not bad for a venture that was highly regarded by critics as a sure flop. Personally, what makes Lazada my go to online shopping mall is their user interface. Their website is not cluttered unlike some of their competitors. Despite being loaded with heavy media files within their website content. They still managed to balance it with the decent website load speed for their customers. It’s only natural for an online mall to have a lot of media format since the goal is to give customers a more visual presentation that will actually make customers feel like what they are planning to buy is just right in front of them. So great job Lazada!

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