We usually rely on someone or something we trust. It’s only
natural for any person to feel that way. Also, having the sure advantage over
something gives us the confidence to pursue something that is still not 100%
sure thing. People will always love to have the upper hand for any situation.
The same goes for selection of stores. We naturally decide based from what we
think offers the best option for us. As for comparing offline shopping to
online shopping. Both share positives and negatives. It’s up to the customers
on which they will favor to. Actually, online shopping had just made an impact
in the country just last year. I know! Online shopping was already happening in
other countries since the mid 2000. Bot for Philippines, Ecommerce struggled up
until last year. The same time Ecommerce website like Lazada was launched.
They are basically an online shopping mall offering huge
selections parallel to what a typical online offers on traditional offline
malls. The only difference it brings is that shopping on online malls are far
convenient than when you visit a traditional mall just to satisfy your shopping
needs. Lazada stood out the competition thru their overall service. Mainly
there offered various friendly payment methods and free shopping availability,
which is rare for an online store. Their introduced and featured Cash on
Delivery or C.O.D. allowed any online users to become online customers even if
they don’t own a credit card or Paypal accounts. Conventionally, credit cards
and Paypal accounts are used to conduct online transactions to an online store.
They even require customers to pay up front before they shipped their orders.
These made it harder for Filipinos to trust online malls in general, as they
deliver the order. It also doesn’t help that majority of the population are not
credit card or Paypal owners.
Hence, setting aside the C.O.D. availability only a few can
proceed to an online transaction. What makes it worse is that not all of the
credit card or Paypal owners would instantly buy from an online store. This is
where credibility and reliability plays a big factor. Trust is one of the main
reasons why a person would prefer online shopping to traditional offline
shopping. But with Lazada
Online Shop, since they offer Cash on Delivery, it eliminates the trust
factor and limitation to pay online. Any online user can visit their
lazada.com.ph website and shop on their website. They just need to select any
item they want and order it online. All they have to do is leave their
preferred shipment address. No need to pay them up front as they can get to
keep their money on their pockets up until they receive their orders, which is
handed over to them in real time. All it takes is 2-5 days of delivery
processing. Although, there are some reviews by their previous customers who
received their orders earlier than 2 to 5 days. Some even received it within
the day, which is astounding.
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