Wednesday, June 12, 2013

Nothing more an online customer would ask


So how is it a lot of us don’t rely on online shopping too much? Sure, the risks outweigh the reward most of the time. Plus, they are not well known for having troubles with online frauds. It also affects their growth in the country since the perception in online shopping was way low. I’m pretty sure other countries are truly enjoying the option of having online shopping as an alternative way to address their shopping needs. Although we are slow to adapt to this kind of industry. We’re almost nearly catching up with the rest of the countries. Thanks to the rise of affordable Smartphones and Netbooks. This significantly increased the market audience in the local online community.

Actually, Lazada’s arrival in the country was perfect timing. The economy is just starting to grow and perfect for having this kind of business. Truth to it, LazadaPH slowly built its name to the local online audience with its enormous marketing efforts. They can be found pretty much everywhere online ever since they arrived in the Philippines. This actually helped their brand to new height unlike their competitors when they were starting. Another thing that Lazada did that marked their brand is when they showed up on TV commercials. Not only did they show up on TV but also they showed on top local networks during primetime. Just shows how legit they are. Any phony company wouldn’t expose themselves in public in the first place. So this assures everyone that they are as legitimate as they can be. Although, they did stumble when they were starting. Mostly on their delivery and customer services, but the good thing is that they improved vastly and drastically. It just showed that Lazada is taking note of their flaws and in improving these areas to better serve their customers. Just to be safe and avoid any unexpected issues, better go with their Cash on Delivery or C.O.D. payment method if unsure. The thing that I like about this payment method is that it actually allows their customers to pay in cash. Not only that, but they allow them to pay only after they receive their orders, which means they can go the lazada.com.ph website to order what they want and just leave their shipment address.

Conventionally, an online store will required their customers to pay up first, mostly via credit cards. But with Lazada it’s actually the opposite. This clearly is one of the factors that made them on top of the competition. Their flexibility in payment options can’t be overlooked easily. As an online customers we prefer the sure buy, rather than go for the way cheaper online store that you barely know and unproven. Why risk something that you have a chance to loose in the end should it end ugly. With Lazada, they assure their customers that they are guaranteed with what they order from their store. From manufacturer’s warranty to giving you the upper hand when dealing with them. There’s almost nothing more an online customer would ask.

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